Senior Site Reliability Engineer

Location
This is a Remote position. Open to candidates in or willing to relocate to OR, WA, CA, ID, UT, AZ, TX USA.

Who We’re Looking For
The Senior Site Reliability Engineer has wide latitude to automate and improve service reliability.  The role is also responsible for diagnosing, investigating, and resolving service issues.  The role will help teams build and adopt Service Level Objectives (SLOs) in order to broadly improve service reliability at the company.  They will also have a hand in supporting and improving both our technical infrastructure and the platform services built on it.

What You’ll Accomplish

• Maintain organization cloud presence in AWS
• Automate and deploy infrastructure configurations using Infrastructure as Code (IAC)
• Implement monitoring, as well as metric and log collection
• Assist other teams with capacity planning and infrastructure budgeting
• Participate in evening/night and weekend on-call rotation
• Continuously improve infrastructure by automating away repetitive tasks and toil
• Build out functionality of the clients Platform used by other engineering teams
• Debug issues in application code and related services
• Demonstrate a consistent commitment to clients core values and operating principles.
• Work with your team on planning and completing department goals that align with overall business objectives.
• Be an effective communicator by listening carefully, asking questions, and being transparent, timely, and diplomatic across all levels of the organization.
• Stay informed on what is happening within the business and help others understand business decisions and the company direction by positively representing the company view.
• Provide technical knowledge, coach and mentor others in the department and company.
• Stay informed on new technologies or processes within your specialization and implement them when necessary. 
• Use analytic skills to communicate and drive decisions for your team based on available data.
• In partnership with your manager, start to plan, evaluate, and improve the efficiency of your department to enhance speed, quality, efficiency, and output.

What You’ll Contribute

Must Have

• 5+ years software development experience
• 3 years of experience with AWS
• 3 years of experience using Terraform to manage AWS resources
• 2 years of experience with Kubernetes (EKS preferred)
• 2 years of experience with a scripting language (e.g., Python, Bash)
• 1 year of experience with cloud network configuration
• 1 year of experience configuring CI/CD pipelines
• 1 year of experience supporting 24/7 web applications
• Experience configuring monitoring and alerting
• Experience with Kubernetes configuration tools like Helm and Kustomize

Nice to Have

• Experience with systems programming languages like Rust or Go
• Experience implementing observability through code instrumentation
• Experience with GitOps (e.g., Argo CD, Flux)
• Experience migrating applications from an on-prem environment to the cloud
• Experience with Change Data Capture and Kafka
• Bachelor's degree in computer science or related field

What We Provide

• Competitive compensation: salary, plus performance-related bonus program
• 401(k) with employer match
• 100% company-paid medical and dental insurance benefits for you and your dependents
• 4 weeks paid vacation, increasing based on tenure
• 18 weeks paid leave for birth moms
• 8 weeks paid parental leave, including for adoption
• Monthly wellness allowance
• Annual professional and personal development allowance
• Work from home office set-up and expense allowances 
• Flexible work location opportunities 
• Employer matching toward charitable contributions

What We Believe In
Client’s mission is to serve the music fan in everyone.  We represent a diverse and inclusive community, and we are committed to serving our community with innovative and creative solutions. We know that innovation happens best when varying perspectives are embraced and integrated. Our global team reflects our global community.

Client is an Equal Opportunity Employer.